Leading from the Middle delivers an insightful and practical guide for the backbone of an organization: those who have a boss and are a boss and must lead from the messy middle. Accomplished author and former P&G executive, Scott Mautz walks readers through the unique challenges facing these managers, and the mindset and skillset necessary for influencing what happens across the organization. You’ll learn the winning mindset of the best middle managers and how to develop the most important skills necessary for managing from the middle. 

Management expert Ken Blanchard, co-author of The One Minute Manager, and his colleagues at The Ken Blanchard Companies have spent more than 25 years helping good leaders and organizations become great and stay great. Now, for the first time, they’ve brought together everything they’ve learned about outstanding leadership. In this summary, they show managers and leaders how to go beyond the short term and zero in on the right target and vision. They also describe how companies can empower people and unleash their incredible potential.

A key aspect of Blanchard’s philosophy involves treating customers right. This summary explains his three secrets for learning how to accomplish this and turn customers into “raving fans.” Other skill sets that are detailed include the three keys to empowerment, the three skills of a situational leader and the three skills of a self leader.

Concentrated Knowledge™ for the Busy Executive • http://www.summary.com

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